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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Colby Swartz

March 4, 2024

4  out of  5
rating by Colby Swartz
"Team is very helpful"
We responded:
"Colby, thank you for your kind words! We are so thrilled you are pleased with our services and we thank you for choosing us! -Diane "
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SpaceMan Ran

January 5, 2024

5  out of  5
rating by SpaceMan Ran
"Ms. Skyler was very professional and intelligent. She broke down what my new coverage would cover to the point where I was easily able to understand. My honest opinion, I believe she deserves a raise for the outstanding customer service she provided me. I will definitely recommend her to friends and family, who are looking for any type of coverage. Thank you again you are awesome!"
We responded:
"Thank you for sharing your positive experience with our agent, Skyler, at Diane Miller State Farm! We're delighted to hear that she was able to break down your new coverage in an easily understandable way and provide you with outstanding customer service! We appreciate your recommendation and your kind words!"
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Patrick Marmo

August 9, 2023

5  out of  5
rating by Patrick Marmo
"I relocated to Maryland from NY 3 years ago. I've been with Traveler's for 18 years plus.They became cost prohibitive. I contacted 4 major companies and they were painful to do business with. Diane Miller's office is right across the street. My agent is Skylar Pallock. She's such a pleasure to deal with. Kind, patient, knowledgeable, no problem answering my questions. She crafted a great policy. Wonderful follow-up skills. A great experience all in all. Please recognize Skylar. She is an asset to Diane's team and to State Farm. I always feel welcome. A novel feeling in today's business world. Diane is a true professional and her team reflects it. Thank you,"
We responded:
"Thank you Patrick! What an amazing review! We love having you as our newest customer to my agency! Looking forward to servicing your policies for many years to come. "
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Vickie Wiley

June 22, 2023

5  out of  5
rating by Vickie Wiley
"I have been with Diane Miller State farm for over 20 plus years. Can't say enough about them. Customer service is A+. Insurance rates are extremely competitive and any time I have had any type of insurance claim from auto to homeowners to farm coverage on my tractor it was handled quickly, professionally, and with great care. I pay my premiums with ease on the state farm website and am just completely happy with my insurance coverage. Diane and her team have been absolute rock stars for me over the years and I will continue to use them for as long as I need coverage through out my life! I would refer and recommend them to anyone needing insurance coverage."
We responded:
"WOW! Thank you so much Vickie! We love having you as a customer and we cannot thank you enough for recognizing our great customer service and my team!"
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HBrowne518

May 21, 2023

5  out of  5
rating by HBrowne518
"I’ve had such a good experience with the group at Diane Miller’s. They are always comprehensive, patient, helpful and go out of their way to give you the best discount, with explanation. I’ve been very pleased!"
We responded:
"Thank you so much for the awesome review!!! We appreciate you and so glad your experience with my office as a positive one! Let us know if we can assist with anything further. "
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Maureen S

December 13, 2022

5  out of  5
rating by Maureen S
"So very pleased with this State Farm agent. We switched from Allstate to State Farm and saved considerable money with the help of Agent Diane Miller’s careful review of our policy. Office Representative Skyler provided the best customer service. We walked away with better coverage at a lower price with the confidence that we have the right insurance coverage for our needs."
We responded:
"Thank you so much for the great review! We love providing great service, great products and saving you money!"
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Denise Clarkson

November 23, 2022

5  out of  5
rating by Denise Clarkson
"I have been with State Farm Insurance for over 32 or 33 years now. I moved here and got to know Diane Miller and her associates and I LOVE THEM there in that office. They are the best !!! We have soon to be 3 vehicles insured, our Homeowner's policy and possibly looking into life insurance also. My daughter also has her car with them. They have always been super prompt in helping me when a problem came up. If I was owed money back, I got it within a week. They really work with you to get you the correct coverage for what you want and can afford. I'll be with them for hopefully many many more years !! Thank you State Farm and especially that office."
We responded:
"Thank you Denise! You made our day with your kind words!! Happy Thanksgiving!!"
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Amanda Brown

October 11, 2022

5  out of  5
rating by Amanda Brown
"Friendly staff. They helped me lower my car and renters insurance."
We responded:
"Thank you so much Amanda we are excited that we could help you save!"
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James Fox

June 6, 2022

5  out of  5
rating by James Fox
"Skyler helped me sort threw getting my home owners insurance and helped me change my auto insurance over she did a wonderful job"
We responded:
"Thank you James for the great review! My team is here to help assist! Also thank you for mentioning Skyler."
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Norm Wallace

December 15, 2021

5  out of  5
rating by Norm Wallace
"MS MILLER WAS SO HELPFUL SHE NEEDS A RAISE BEING ON PHONE WITH LOT CUSTOMER< THATS A LOT PEACE"
We responded:
"Thank you Mr Wallace! Merry Christmas!"
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Skyler Pollak

November 10, 2021

5  out of  5
rating by Skyler Pollak
"Diane and her team are the best! They were able to provide me with great rates on auto and home insurance and they always get everything done in a timely manner. I look forward to staying with this office for many years to come."
We responded:
"Thank you Skyler for the great review!"
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Treicy Esparza

November 9, 2021

5  out of  5
rating by Treicy Esparza
"I was with Another insurance company for years and my payment would never go down i got a quote from Diane and the amount of money state farm was able to save me was amazing I highly recommend them!!!"
We responded:
"I am so happy we could save you money! Thank you for your business!"
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Rebecca Pie

August 25, 2021

5  out of  5
rating by Rebecca Pie
"Not only did they save us a significant amount of money on our home and auto policies, they also took the time to help us figure out info from the MVA! They are great to work with and truly care about their clients!"
We responded:
"Thank you so much for great review! We are thrilled we could help you and also MVA issues!"
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Ray McNamara

August 8, 2021

4  out of  5
rating by Ray McNamara
"Very friendly and very helpful"
We responded:
"Thanks Ray!"
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Chris Fisher

August 4, 2021

5  out of  5
rating by Chris Fisher
"Home and auto , gave me really good quotes very affordable and the insurance agent Kaysea had excellent customer service taking care of my quote."
We responded:
"Hi Chris, thank you so much for the great review. I really appreciate recognizing Kasei efforts in providing you good service and value!"
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Christian Myers

June 23, 2021

5  out of  5
rating by Christian Myers
"My parents have been customers here for many years. For me it seemed like a no brainer to bring my business here too as a young adult that's just starting out. I'm happy to say that Diane, Sharon, and Kasei are always friendly, helpful, and eager to answer any questions I have. (Believe me, I have a lot of them!) I'm very pleased with my experiences here, as Diane and her team are amazing people!"
We responded:
"Thank you Christian. It was good to see you yesterday and so glad we could help answer your questions! Good luck on your interview! You got this!"
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Brian B

April 19, 2021

5  out of  5
rating by Brian B
"I was in a jam and Kasie saved me. She was professional, excellent to deal me and made me feel comfortable. She took care of everything. I highly recommend Diane Miller Insurance."
We responded:
"I am so glad she was able to help you out! We appreciate the great review!"
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Meggan Locker

April 7, 2021

5  out of  5
rating by Meggan Locker
"Sharon is amazing! The whole team is great! Wouldn't call any other location! Thanks y'all!"
We responded:
"Thank you Meggan for the great review. So glad Sharon could help!"
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Maryjane LaHurd

April 1, 2021

5  out of  5
rating by Maryjane LaHurd
"Sharon was excellent and made me feel comfortable to ask questions. She made it easy and went above and beyond."
We responded:
"Thank you for your review!"
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Kirstyn D

March 17, 2021

5  out of  5
rating by Kirstyn D
"Very helpful and polite!"
We responded:
"Thank you so much for your 5-star review! So glad we were able to help!"
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Jill Dunfee

November 20, 2020

5  out of  5
rating by Jill Dunfee
"Sharon was wonderful to work with while I changed insurance companies. She was personable and helpful. I would recommend this business to anyone looking to update their insurance!"
We responded:
"Thank you Jill! What an awesome review and I know Sharon will be thrilled to read it! She does a great job for my agency and certainly puts the customers first!"
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Tracy Lee

August 14, 2020

5  out of  5
rating by Tracy Lee
"My agent was great. She answered all of my questions, and really made me feel like I've made a great decision choosing State Farm. So far, so good, I'd recommend them to anyone and, I already have."
We responded:
"Thank you Tracy for the awesome review! We love our customers!"
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Kasei Meadows

March 3, 2020

5  out of  5
rating by Kasei Meadows
"Great office staff. Always kind and courteous."
We responded:
"Thank you Kasei! We appreciate your review!"
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George Miller

March 2, 2020

1  out of  5
rating by George Miller
"Rip off ..this place sucks"
We responded:
"Good morning George. So very sorry you had a bad experience. I would like to call you today but do not see any policies with my agency. Please email me and I am more than happy to discuss. Diane@dianemilleragency.com."
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Kate Notar

February 29, 2020

5  out of  5
rating by Kate Notar
"Great customer service!"
We responded:
"Thank you Kate!"